There are many theories in management on motivating humans; among them is Herzberg's Theory. Frederick Herzberg, a psychologist of the mid-1900s, spent much of his career studying the phenomena of satisfaction and the conditions that influences satisfaction. This is important information for every manager.
Read Herzberg's Two-Factor Motivation-Hygiene Theory. After having done so, answer the following questions:
* Briefly explain Herzberg's theory.
* What significance does this theory have for the health care manager?
* How can the health care manager capitalize one factor without neglecting the other?
Herzberg's Two-factor motivation theory focuses on aspects of work that are satisfying and those that are dissatisfying, or that do not make a different. Satisfying factors are known as
motivators; while dissatisfying factors are hygiene features. What this means, is that hygiene features avoid dissatisfaction, but do nothing to increase motivation and job satisfaction. The relationship with co-workers, company policies, working conditions and compensation are all hygiene factors. Recognition, challenge, advancement and increased skill are examples of motivation factors. The two categories are necessary for job satisfaction. To continue motivating workers, job enrichment is recommended by Herzberg. Employees should be challenges and those who develop increasing levels of competence should be encouraged to take on ...
Herzberg's Theory of Motivation is determined.