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Motivating Employees Through Herzberg's Two-Factor Theory

During recent department managers meeting a discussion arose on "how to motivate an employee." You decided you would explain the ways that managers motivate workers, using Herzberg's two-factor theory of motivation. Give actual examples of each factor and explain the expected outcome, according to Herzberg. Include your own personal experience and comments on whether you agree with this theory.

You should include the following:

Using Herzberg's two-factor theory of motivation, explain ways managers can motivate employees.
Provide real-world examples of Herzberg's factors and their expected outcomes.
Discuss your opinion of Herzberg's theory of motivation. Do you agree or disagree with his theory? Why?

800 words.

Solution Preview

A way to motivate employees is to use Herzberg's Two Factor Theory. Frederick Herzberg was a clinical psychologist. He focused on 'job enrichment' and he was one of the original thinkers in terms of management and motivational theory. Herzberg has performed studies with the purpose of determining the factors in the work environment of employees which cause satisfaction or dissatisfaction. The results of the studies showed that factors causing satisfaction were not the same factors causing dissatisfaction. Herzberg called the theory that explains the results as motivation-hygiene theory. He has named the satisfying factors as motivators and the dissatisfying factors as hygiene factors. Among the motivators are supervision, relationship with superior, company policy, salary, conditions at work, and relationship with peers. He has also listed the following hygiene factors: the work itself, responsibility, achievement, growth, recognition, and advancement. Since the motivators are different from the hygiene factors, they can't be treated as opposites. Hence, they portray two distinct human needs. Money can fulfill some physiological needs and human beings also have the psychological need to grow and achieve and once there are activities that help one to grow, they can achieve that need. The theory also shows that the factors which determine satisfaction or dissatisfaction are not a part of the real work but they are external factors.

What does this theory imply to management in businesses? Management needs to provide factors which are intrinsic to ...

Solution Summary

The solution explains the different ways managers can motivate employees using Herzberg's two-factor theory of motivation. References included. This solution is 900 words with five online resources included.

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