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Since customer service is so important in order to run a successful business please responsd to these questions:

1. How important is customer service in the economical times like this? Is it more or less important that at other times?
2. Are we willing to pay a little bit more for better customer service? Even during the present time?
3. How will you create great customer service?

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Solution Summary

The response addresses the queries posted in 462 words with references.

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The response addresses the queries posted in 462 words with references.

//This query requires you to have an understanding and importance of 'Customer Service'. It can be considered as the fuel of business. I would like to guide on the importance of customer service for a successful business. Additionally, I would suggest you some ways to keep the customers satisfied. See the text below: //

Customer Service

In the present era of cut-throat competition, customer service is one of the essential elements to keep the customers loyal. Many organizations promote various schemes to attract the customers but if their customer service is not up to the mark, they may loose them. Good ...

Solution provided by:
Ashish Sharma, MBA (IP)
Education
  • MBA (IP), International Center for Internationa Business
  • BBA, University of Rajasthan
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