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Human Resources Management on Retention Issues

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Human Resources Management: Case Study

Happy Valley Hospital is a community-based health care facility with a reputation for providing quality health care services to the residents of Happy Valley and its surrounding markets. The hospital has a 288-bed acute care facility with a twelve suite family oriented birthing center, a forty four bed long-term care inpatient facility, and a fourteen bed inpatient rehabilitation unit.

Happy Valley has two major competitors, CMC and GH. CMC have four hundred beds and is a tertiary acute care facility. It specializes in women and children's services, serves as the regional trauma center, has a large and active emergency department, and provides cardiac services, including open-heart surgery. GH has two hundred beds, a small cancer center, and a kidney dialysis unit.

Happy Valley Hospital has received numerous recognition awards for excellence in health care during the past five years. Because of its reputation for clinical excellence, it has not had difficulty in retaining its nursing and clinical staff.

However, recently there have been changes in leadership at CMC at the levels of CEO and Vice President of nursing. Employees of Happy Valley Hospital in several key areas have been drawn to work at CMC because of the promises made by new management for better pay and working conditions. They have begun to relocate in large numbers to CMC. Happy Valley now faces a serious employee shortage among registered nurses, radiology technicians, and respiratory therapists.

On the basis of your understanding of the above case study, express your views on the following:

How should the management at Happy Valley Hospital retain their existing staff members?
What steps should the management at Happy Valley Hospital take to ensure smooth running of the hospital operations in such a crisis situation?
In your opinion, what should the recruitment team at Happy Valley Hospital do to overcome serious employee shortage among registered nurses, radiology technicians, and respiratory therapists?

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Solution Preview

Management can retain its existing staff members via various strategies. First of all, the culture of the organization should become more employee friendly, flexible and conducive for personal and professional growth of the employees. The working conditions should provide stress free, relaxed and friendly for the employees. ...

Solution Summary

This solution of 191 words discusses management strategies for retaining employees in a hospital with examples.

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Human Resource Management: Discuss Retention Initiatives and Separation Options for John

John has been working for the company for 2 years. He is highly skilled and performs well when working. John often completes his assignments; however, he has significant work-related issues: He arrives 5 to 10 minutes late to work each day; he has been disruptive and disrespectful to his fellow teammates and supervisor; and he has periodically disappeared for lengthy periods of time during the day. In spite of the work-related issues, John has received satisfactory to above-average performance ratings over the past 2 years. John recently complained to HR about a perceived safety issue. John was confronted by his supervisor Bill about nonwork issues, such as hanging out in a maintenance closet to rest. During the discussion, John became upset, so Bill has come to HR for assistance in terminating John.

Discuss retention and separation options for the employee using the scenario. Address the following:

o Discuss retention initiatives and select the ideal initiative to address the situation described within the scenario. Explain your choice.

o Address the issue of employee conduct and develop a progressive discipline policy for the employee.

o Should the employee in question fail to abide by the policies, what are the best practices for exercising employee separations

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