Purchase Solution

Personnel in Technology

Not what you're looking for?

Ask Custom Question

Discuss the requirements for an effective technology support team.

Purchase this Solution

Solution Summary

This solution discusses the requirements for building an effective technology support team.

Solution Preview

Building an Effective Technology Support Team

Aspects of Outsourcing

Technology is the central hub in almost every organization. It affects business in a positive manner and promotes advancement of processes in order to allow the organization to compete and progress. It has become critical for any business to require an effective technology support team.

Organizational Structure

To have an effective technology support team, there needs to be a strong organizational structure with a Team Leader at the helm. This must be someone who is not only perceptive but needs to be a person who can manage others in the team. The team should be composed of team members who each bring to the table their individual talents and abilities.

Ideally, the team members, including the team leader, should possess the following characteristics:
- Shared ideas, goals, and beliefs
- Possess keen communication skills
- Be able to collaborate with each other as a team
- Be aware of each other's talents and abilities
- Recognizing each member's contribution to the project and accomplishments
- Celebrating the successes
- Rewarding each other for good team behavior

Planning the First Class Team
Team building involves not only the skills of the team members and the team leader, but also the personalities of both. There are many factors that will impact on the team. Some of them are as follows:
- Team strengths
- Team personalities
- Project budgets
- Assignments
- Communication strategies
- Meetings and events
- Rewards

The Culture of the Team
The most important aspect of a team's functionality is the culture of the team. This entails the ...

Purchase this Solution

Free BrainMass Quizzes
Production and cost theory

Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.

Marketing Research and Forecasting

The following quiz will assess your ability to identify steps in the marketing research process. Understanding this information will provide fundamental knowledge related to marketing research.


This quiz will test your understanding of the SWOT analysis, including terms, concepts, uses, advantages, and process.

Introduction to Finance

This quiz test introductory finance topics.

Organizational Leadership Quiz

This quiz prepares a person to do well when it comes to studying organizational leadership in their studies.