Explore BrainMass

ISO 9000 standards

Using the ISO website, and other Web resources, identify a situation where ISO 9000 standards have been employed to upgrade processes or software systems. Identify the benefits of using ISO 9000. Site your references.

Solution Preview

The International Organization for Standardization (ISO) published the ISO 9000 series of quality management and quality assurance standards in 1987 as a means to rationalize the many various national approaches to the subject of product quality. The ISO 9000 series has been widely recognized as an aid in developing manufacturing and service organizations' quality management as an additional assurance to product purchasers that the products and services they buy will consistently meet quality objectives.

From the ISO website:

A bank wanted to implement a quality management system for its online customers--they adopted the ...

Solution Summary

ISO 9000 benefits are discussed.