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ISO 9000 Standards in Processes or Software Systems

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- Use the ISO Web site, and other Web resources to identify a situation where ISO 9000 standards have been employed to upgrade processes or software systems. Identify the benefits of using ISO 9000 in the situation.

Answer the following questions:
- Why it is critical for employees to stay in compliance with ISO standards as they perform specific tasks?
- How would you handle an otherwise good manager who refuses to enforce the prescribed standardized processes?

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Use the ISO Web site, and other Web resources to identify a situation where ISO 9000 standards have been employed to upgrade processes or software systems. Identify the benefits of using ISO 9000 in the situation.

Example: http://www.freequality.org/documents/training/ISO9000%5B1%5D.ppt#275,21,Real World Examples (cont.)

IBM has adopted ISO 9000 standards in the organization which has resulted in significant improvement in efficiency and has been an important platform ...

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