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Measuring job performance

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What are some of the factors an organization uses to measure job performance?

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Solution Summary

A organization develops procedures for its employees to follow, which is used to measure their work performance to help it achieve its goals.

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When an organization hires an employee to work in the institution, he or she is expected to perform the job duties assigned. However, it is the employee's performance that is evaluated, how they perform the tasks, how they behave in the workplace, and how effectively, efficiently, and quality.

There are three types of performances: general, citizenship, and counterproductive. According to Stewart and Brown (2010), there is a general performance factor that measures employee's job performance as it relates to tasks and the manner in which they perform it. For example, it measures the employee's positive traits, such as intelligence and motivation, while carrying out their duties. Management checks employee's work ...

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Jennifer Agard, PhD
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  • MA, Capella University
  • BA, Empire State College, NY
  • MBA, Empire State College, NY.
  • PhD , Concordia University
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