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Organizational Change and Leadership

Briefly describe an organizational change you have experienced. Which leadership styles did you observe from those who implemented the change? If you also managed the change, what leadership style did you use? How did these leadership styles promote or impede the change initiative?
Use the below bullets when describing.

â?¢ Amplify the point with real-life events, when possible
â?¢ Make comments that are relevant to the course content and objectives
â?¢ Predict the impact or outcome of a point in a particular setting
â?¢ Referencing supporting literature wherever appropriate

Who is responsible for leadership during organizational change? How might the style of those leading change affect the organizational change?
Use the below bullets when describing.
â?¢ Amplify the point with real-life events, when possible
â?¢ Make comments that are relevant to the course content and objectives
â?¢ Predict the impact or outcome of a point in a particular setting
â?¢ Referencing supporting literature wherever appropriate

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I am going to offer you some ideas on the questions based on my own experiences within my organization. I have worked for the same organization for over sixteen years. This should provide you with some insight in developing your own response to the questions. This is not an assignment completion. You should not use any of my work below as your own. Plagiarism is a serious academic offense and professors have sophisticated tools to determine if your work is plagiarized. I trust that you won't use my response as your own. This is merely something I include in all posting responses. I noticed that you are using the seventh edition of Yukl's Leadership in Organizations and my edition is the sixth. I quickly reviewed the chapters you uploaded and have determined that there is no significant difference between the two editions when addressing your questions. My response will incorporate the work Yukl (2006), Burns (2003) theory of transforming leadership, and a Whelan-Berry & Somerville (2010) article on organizational change.

Question One: Briefly describe an organizational change you have experienced. Which leadership styles did you observe from those who implemented the change? If you also managed the change, what leadership style did you use? How did these leadership styles promote or impede the change initiative?

Organizational Change:

I work for a large state agency that has multiple local level (county) offices. Much of the activity at the local level is dictated by the central office of this state agency. I work as a consultant covering multiple local offices providing quality assurance, training, and implementation of new procedures and software. My agency recently implemented new accounting software that all local offices are required to use. I am using this as an example of leadership failure that caused much resistance and resentment with this particular change process.

First, the training was conducted after the new software was deployed. Second, the trainer had little knowledge of how the software worked and the initial trainings included much information that was simply wrong. Third, the agency, once it was determined that the training was largely incorrect, did not offer any additional training to redress the issues with the first training leaving local level employees lost and frustrated. Forth, senior level leadership issued the directive for the new software to be developed with adequate time for testing, piloting, and training. Fifth, the people were to use the new software were not included in the development process resulting in the software not being able to address local needs.

Leadership Styles:

As you can tell from the information above, this organizational change process, now in the sixteenth month of implementation, was full of leadership failures. What leadership styles did I observe? You might surmise that I observed a decided lack of leadership. However, if you will review Yukl's (2006) description of the varieties of participation in leadership decision styles you will see that the senior leaders pushing this change were using an autocratic decision style. The decision was made without suggestion from subordinates and without input from those most significantly affected by the decision. ...

Solution Summary

This solution discusses organizational change and leadership style.

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