Mastering Leadership Behavior
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Q1.
How are task-oriented and relations-oriented behaviors related to effective leadership? Provide an example from your work experience.
Q2.
Locate two contemporary (2013 or more recent) journal articles that apply to the leadership theories in this case.
Read the case Consolidated Products. Prepare your analysis to cover the following topics or questions within the Body section of the paper described for this assignment:
a) Describe and compare the managerial behavior of Ben and Phil. To what extent does each manager display specific relations behaviors (supporting, developing, recognizing) and specific task behaviors (clarifying, planning, monitoring)? To what extent does each manager use participative or inspirational leadership?
b) Compare Ben and Phil in terms of their influence on employee attitudes, short-term performance, and long-term plant performance, and explain the reasons for the differences.
c) If you were selected to be the manager of this plant, what would you do to achieve both high employee satisfaction and performance?
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Solution Summary
The response provides you a structured comparison of task oriented behavior, relations oriented behavior and participative leader. It also gives you the relevant references.
Solution Preview
1. You should say that both task oriented behaviors and relations oriented behavior are essential for effective leadership. The task oriented behaviors of the leader are to put in place the performance evaluation system, the criteria used for performance evaluation, and objective assessment of performance. The task oriented behaviors also include setting tasks, series of tasks, defining roles, and clarifying objectives. The task oriented behaviors also include close monitoring of the activity within the team and ensuring that deadlines are achieved and jobs are completed.
You may say that the relationship oriented behaviors include informal interaction to the point of being friendly with every employee. In addition, relationship oriented behaviors include mediating during conflicts, creating a non-competitive work environment, and offering bonuses. The behaviors include positive relationships, good communication, and meeting the individual needs of everyone. The leader inquires about their well-being, provides support when required, and is perceived as a caring person. The leader takes actions that build a positive work relationship and individuals feel driven(1). These actions have a strong effect on the motivation of the employees.
An example from my workplace is that of the production manager. He has eleven work teams and several other employees working for him. He is very precise, and accurate in setting targets for every team and every employee. Before the year commences, the list of criteria with weights on the basis of which the teams and individuals will be evaluated reaches the teams/employees. He also closely monitors the progress of every team and individual. If any team performs below their targets for two weeks, he visits them at least once a day. He pinpoints responsibilities, asks the team members for the tasks that they have completed and identifies the sources of delay.
At the same time he makes it a point to eat in employee's cafeteria every day. He never sits alone. There is always and employee or two pouring out their problems and story. He is a patient listener and has a word of encouragement for them. Any conflict and he is on the spot trying to sort out the situation. He uses task oriented & relations oriented behaviors and is an effective leader.
2.
a) You should say that the managerial behavior of Ben is relations oriented. He was liked by ...
Education
- BSc , University of Calcutta
- MBA, Eastern Institute for Integrated Learning in Management
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