Knowledge Management (KM)
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Would you briefly explain how KM is supposed to work in organizations?
Also, how do you think that social networks like Facebook and Myspace could be used as a knowledge sharing tool within a KM program. ?
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What I want to know is your opinion on how these kinds of sites might be used as a means of complimenting an organizational KM system or program.
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Solution Summary
Would you briefly explain how KM is supposed to work in organizations?
Also, how do you think that social networks like Facebook and Myspace could be used as a knowledge sharing tool within a KM program. ?
Solution Preview
Knowledge Management can be termed as the whole process of controlling the flow of knowledge, data and information for day to day use in the organization. Knowledge management in today's organizations is expected to empower employees with relevant information for informed decision making. An efficient knowledge management process in an organization is being able to provide timely, accurate and reliable information to employees and ensuring that information is accessible whenever needed by the organizational employees.
Knowledge management is a critical source for obtaining competitive advantage in today's organization and thus, is expected to enhance the speed of decision making, reduce costs as well as empower employees to make quick, reliable decisions. This, in turn, will significantly help in improving the quality of processes, products and customer service and improve efficiency in an organization. Knowledge management contributes to innovation as it ...
Education
- BCom, SGTB Khalsa College, University of Delhi
- MBA, Rochester Institute of Technology
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