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Global Knowledge Management

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What are the role and importance of knowledge management in an international setting?

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This solution discusses the role and importance of knowledge management in an international setting.

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1. What are the role and importance of knowledge management in an international setting?

The role of knowledge management (KM) in an international setting is about meeting certain priorities, such as:

1.Putting a strong KM leader in place, and ensure that the KM team has only strong members.
2.Balancing people, process, and technology, with a project leader for each category.
3.Establishing a governance and collaboration process to engage all regions and functions, and to formally manage and communicate on all projects - appoint KM leaders in each major country, region, and function.
4.Holding annual worldwide face-to-face meetings to get all KM leaders informed, energized, and collaborating.
5.Communicating regularly through newsletters, training, web sites, and local events.
6.Getting the senior executive to communicate regularly about the importance of the program and to inspect progress against goals.
7.Engaging with other KM programs, both internal and external, to share ideas and practice what you preach.
8.Focusing on delivering tangible business benefits.
9. Delivering regular improvements to make the KM environment effective and ...

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