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Article Review: "Training and cultural context in the Arab Emirates"

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"Training and cultural context in the Arab Emirates: Fighting a losing battle?"
By Stephanie Jones
Maastricht School of Management, Maastricht, The Netherlands
March 28, 2007

This paper seeks to explore the impact of cultural context on conflict mode preference, and hence the effectiveness of training of new recruits in basic business skills, including negotiating skills, conflict resolution and dealing with customers generally. The research findings suggest that business skill training outcomes based upon international standards and assumptions may be significantly modified by the pre-existence of culturally specific beliefs and values.

What do you think are the most important points the article makes?

Is there anything you disagree with?


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What do you think are the most important points the article makes?

The first is that Western methods of problem solving in other areas of the world might not be conducive to the culture. Issues such as empowerment and integration are subject not only to interpretations that are different, but can also lead to opposite outcomes, such as disempowerment. Therefore, avoidance is more likely to occur. This is supported by the use of Hofstede's measurements showing the region is high in score on power distance and risk aversion.

Issues within each of the conflict resolution types preferred by the West are also problematic. ...

Solution Summary

The solution reviews an article "Training and Cultural Context in the Arab Emirates" by Stephanie Jones.