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Out of Control Interview: Case Analysis

Consider yourself to be the HR Manager, charged with developing a presentation for the CEO.

Identify both the key issues and the underlying issues in the attached case document. Discuss the facts which affect these issues.

Discuss a tentative solution to the problem and how you would implement your solution. What actions would you propose to correct the situation, based on the knowledge you have gained in this course?

Discuss follow-up and contingency plans. How will the organization know that your proposed solution is working? What should they do if it does not work?


Solution Preview

In compliance with BraimMass rules, this is not a hand in ready case analysis but only a guideline.

The key issue is that Maria Fernandez faced a hostile interview at Apex Environmental. The interview was designed to trip her rather than ascertain her engineering skills. The questions asked to her were discourteous, irrelevant, and sexists. Later on, she met two of the interviewers individually, including the president of Apex Environmental who talked with her courteously. She was made a job offer. The question is whether Maria should join Apex Environmental. Maria was interested in the job at Apex Environmental, but the interview had created apprehensions in her. From the perspective of human resources, there is no purpose of being discourteous, irrelevant, and sexist during an interview. HR principles say that a fresh graduate should select the firm she wants to join the most. Since Apex Environmental is the firm that Maria wants to join, from Maria's perspective, she is doubtful that there is something wrong with Apex Environmental. This perception is based on her past interview experience. From her perspective, the company management and employees may be discourteous. Furthermore, management may ask her to perform irrelevant tasks or intrude on her privacy. Moreover, Maria felt that the management and employees could be sexist. If any of her apprehensions were true, then Apex Environmental was not a good place for Maria.

The facts which affect the issues are contradictory. For example, the panel was discourteous; they asked her why she would take a job as a waitress in college if she ...

Solution Summary

The answer to this problem does a case analysis of "out of control interview". The references related to the answer are also included.