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Discuss the role of human resources in lodging operations. Include in your discussion the role of human resources in establishing a context for high quality employee performance and achievement.

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This solution gives you a detailed discussion on Human resources. The expert discusses the roles of human resources in lodging operations.

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Discuss the role of human resources in lodging operations. Include in your discussion the role of human resources in establishing a context for high quality employee performance and achievement.
The role of human resources in lodging operations is critical. The quality of service that is provided plays an important role in attracting customers ensuring high occupancy of hotels. The hotels seek not only to meet the expectations of the customers but also to exceed them. This places high expectations on human resources. They must recruit the most skilled persons, train them to perfection, retain and motivate them, maintain diversity of the work force and ensure a ...

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