Management is contrasted to personnel and human resources management, due to the fact that management involves the effective planning, the effective controlling, and the effective ...
This solution describes the differences between management, personnel, and human resources management.
The Sales Manager for Big C represents the public face of the consultant company.
Xenia, I need your help.The following is all about the Big C firm. I need help going more in depth(1/2 pages) about the HR departments role such as how HR handles all the pay, personnel and other internal functions for the Big C firm. Also a few Power Point slides would help out great to portray the key points.
The Sales Manager for Big C represents the public face of the consultant company. Being on the frontline, dealing with customers to promote the services and bring employment to the company. In addition to working with customers, the Sales Manager must be able to "recognize and develop individual abilities and efforts while at the same time promoting a collaborative and cooperative team atmosphere." (Lunsford, Marone, 2002). These skills brought together help to build a solid team and a strong business foundation for the success of Big C in the consulting world.
The responsibilities of the CEO of Big C are to look at the goals and objectives of the company and to ensure the company meets those goals. The CEO works with outside sources such as a Board of Directors and investors to maintain and exceed the achievements of Big C.
The CEO's job is to provide support and direction to the staff of Big C as well as to act as a leader when completing the missions of the company and meeting all their goals. Since Big C is a small company, just starting out the job of the CEO is to meet with and strategize with the consultants. This will help to maintain good and open communication lines with the staff and help steer the team in the right direction. The job of the CEO is to hire more staff as the company grows and figure out a budget and goals for every fiscal year. Coupled with the rest of the staff the CEO needs to make sure the team meets or exceeds all goals.
Big C will need a staff of consultants to meet with the clients and perform the work. The consultants are the backbone of the company performing the needed service. The consultants will need to have the technical skills to perform the services required. The consultants must also have customer service skills. They need to be able to communicate with the customer; they are the representatives or 'ambassadors' for the company. The consultants must be able to handle angry customers; they may need to draw on sales skill if the opportunity allows; they must be able to deal with a wide variety of situations that could occur in the field. Overall, the consultant must have a wide range of skills for the company to succeed.
Big C as a company thrives on the equal opportunity principle and an open door policy for hiring. Big C's human resources department ensures the company employees receive the pay promised, assists the employees on any issue the employee may have with management or other coworkers. Human resources department also does a thorough investigation in hiring consultants for Big C. Big C prides itself on honest and hardworking individuals who will help the company succeed. Human resources will work hand-in-hand with all levels of management to make sure the company and employees meet the goals, values and vision of Big C. Human resources will meet with management and employees on a regular basis ensuring that Big C operates efficiently.
Lunsford, S., Marone, M. (2002). Sensational Sales Management - The Key to a Winning Sales Team. Achieve Global. Retrieved on April 18, 2008 from http://www.expert-insights.com/report.asp?id=728
Matthews, Carol. (May 2002). The CEO Job Description. Retrieved on April 19, 2008 from http://www.inc.com/articles/2002/05/24232.html
McNamara, Carter. (nd). Basic Overview of Role of Chief Executive. Retrieved on April 19, 2008 from http://www.managementhelp.org/chf_exec/chf_exec.htm
Unknown. (nd). Sales Manager Responsibilities. www.planetselfstorage.com. Retrieved on April 18, 2008 from http://www.planetselfstorage.com/Sales_Manager_