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Defining Cross-Cultural Competence

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After reading the article (Goodman, 2012), complete the following:

1. Identify the definition of cross-cultural competence.

2. Evaluate and identify the challenges that can occur when attempting to instill cultural intelligence into the workforce.

Goodman, N. 2012. Training for cultural competence. Industrial and Commercial Training, 44 (1), pp.47-50.

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Understanding the role of cross-cultural competence is essential to any trainer. Cross-cultural competencies differ from country to country; however, can remain the same in cultures that are similar in cultural dimensions. A great deal of research, especially during the expansion of globalization, has been conduct regarding cross-cultural competencies. Throughout the article, a number of pieces of information regarding competencies are discussed, but the word “competencies” is never used. This might be due to the fact that the researchers have group specific competencies into a category called “competence.”

Here are some important passages, found within the reading, to note about cross-cultural competence-
1. Cultural competence requires more than knowledge of other cultures or the skills needed for cross-cultural interactions. A significant part of the equation is awareness of one’s own worldview.
2. Training and development departments should develop a cross-cultural competence curriculum made up of courses that focus on cultural intelligence; country-specific training; international team building; global leadership; multicultural sales, marketing and branding; negotiating across boarders; effective virtual relationships; and other topics of importance to the organization.
3. Cultural competence extends to an understanding of virtual communications (or working with a ...

Solution Summary

This solution provides information regarding the definition of cross-cultural competence, as well as challenges that occur when attempting to instill cultural intelligence/ competence.

The questions being addressed in the reading article include:

1. Identify the definition of cross-cultural competence.

2. Evaluate and identify the challenges that can occur when attempting to instill cultural intelligence into the workforce.

See Also This Related BrainMass Solution

Identify the Definition of Cross-Cultural Competence.

For this assignment you will need to read the following article:

Cross-Cultural Competence in International Business: Toward a Definition and a Model
Author(s): James P. Johnson, Tomasz Lenartowicz, Salvador Apud
Source: Journal of International Business Studies, Vol. 37, No. 4 (Jul., 2006), pp. 525-543
Published by: Palgrave Macmillan Journals
Stable URL: http://www.jstor.org/stable/3875168 .

After you have read the article, complete the following:

Identify the definition of cross-cultural competence proposed by the authors as it applies to international business. Evaluate their proposed model for understanding how cross-cultural competence is nurtured in individuals, and explain how they link their definition to the concept of cultural intelligence. After evaluating the model, present justifications or rebuttals for its applicability to managing human resources, including identification of its strengths and weaknesses. Your investigation should include a thorough review of the subject in the University of Liverpool's online library and also consider applicability across cultures as well as within a multicultural workplace.

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