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Defining Cross-Cultural Competence

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After reading the article (Goodman, 2012), complete the following:

1. Identify the definition of cross-cultural competence.

2. Evaluate and identify the challenges that can occur when attempting to instill cultural intelligence into the workforce.

Goodman, N. 2012. Training for cultural competence. Industrial and Commercial Training, 44 (1), pp.47-50.

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Solution Summary

This solution provides information regarding the definition of cross-cultural competence, as well as challenges that occur when attempting to instill cultural intelligence/ competence.

The questions being addressed in the reading article include:

1. Identify the definition of cross-cultural competence.

2. Evaluate and identify the challenges that can occur when attempting to instill cultural intelligence into the workforce.

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IDENTIFY THE DEFINITION OF CROSS-CULTURAL COMPETENCE.
Understanding the role of cross-cultural competence is essential to any trainer. Cross-cultural competencies differ from country to country; however, can remain the same in cultures that are similar in cultural dimensions. A great deal of research, especially during the expansion of globalization, has been conduct regarding cross-cultural competencies. Throughout the article, a number of pieces of information regarding competencies are discussed, but the word “competencies” is never used. This might be due to the fact that the researchers have group specific competencies into a category called “competence.”

Here are some important passages, found within the reading, to note about cross-cultural competence-
1. Cultural competence requires more than knowledge of other cultures or the skills needed for cross-cultural interactions. A significant part of the equation is awareness of one’s own worldview.
2. Training and development departments should develop a cross-cultural competence curriculum made up of courses that focus on cultural intelligence; country-specific training; international team building; global leadership; multicultural sales, marketing and branding; negotiating across boarders; effective virtual relationships; and other topics of importance to the organization.
3. Cultural competence extends to an understanding of virtual communications (or working with a ...

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