Share
Explore BrainMass

Career Development Plan

5 Year Career Plan call center

Using the Electronic Reserve Readings (ERR), Internet, and/or additional resources,
Create a five-year career development plan for a credit card company call center.

Your plan should must include the following:

a. Career goals and objectives
b. Possible promotional opportunities for career growth
c. Methods for career management
d. An inventory of current skills, abilities, training, and education
e. Job satisfaction attributes
f. Identification of three action steps to reaching stated career goals and objectives
g. Identification of potential barriers to reaching stated career goals
h. Analyze the affect of career training programs

Organize the solution in terms of an introduction, body, and summary/conclusion.

Be sure to properly cite your sources.

Please provide proper references and cites properly format. If you are using a book, please provide author (s), chapter, paragraph and/or page number(s) in APA format.

Solution Preview

The response addresses the queries posted in 1300 words with references.

//Before writing about the career goals and objectives for a Credit Card Call Center Company, it is essential to have some knowledge about the career plan. One should know about the key aspects of a career plan in order to develop effective career goals and objectives. //

Introduction

Career plan for the Credit Card Call Center Company is a group of various aspects that will assist the company to attain a promising image in the respective market. Career plan assists the company to establish a base in the market through a predetermined set of activities. If it is developed in an effective manner, it will result into the attainment of stated goals and objectives in a timely period.

//Above is the discussion of career plan. Now, moving to the next direction, explanation about the career goals and objectives is to be discussed. //

Career Goals and objectives

Goals and objectives for career plan play a crucial role for the organization, as they decide the tools and techniques used for the attainment of the stated mission or vision. These are as follows:

To work in an atmosphere that encourages and boosts my critical abilities for challenging tasks for my personality development
To work in a management role
To utilize my aptitude in the right direction for the attainment of organizational strategic goals
//After the discussion of career goals and objectives, now, as per the instructions, explanation about the possible promotional opportunities for career growth and methods for career management will be given. //

Promotional opportunities for career growth

There are various promotional opportunities for career growth that can be assessed by analyzing the surrounding jobs and designation that are more profitable in terms of pay and authority.

These are as follows:

Team leader: This is the first promotional opportunity that will enable to explore new dimensions for career growth in a credit card call center company (Career Management Tools, 2009).

Manager: Manager is the second possible ...

Solution Summary

The response addresses the queries posted in 1300 words with references.

$2.19