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The book of Johnson, Johnson, and Tjosvold discuss the need for a paradigm shift away from "conflict is negative" toward "constructive controversy", whereby different perspectives can promote quality decision-making, problem-solving, and learning. Discuss a real world situation that could benefit from this paradigm shift. How does the concept of power impact this situation? As a conflict resolution specialist, if you were called upon to consult in this matter, how would you use the communication theories presented in chapter 6 to help the parties arrive at a more productive outcome?© BrainMass Inc. brainmass.com October 25, 2018, 8:38 am ad1c9bdddf
A real-world situation that could benefit from the paradigm shift away from "conflict is negative" toward "constructive controversy" whereby different perspectives can promote quality decision-making, problem-solving, and learning, would be the conflict between Democrats and Republicans within the Congress concerning the best methodologies by which to stabilize the American economy, as well as reduce the high poverty level within the richest country on the planet. This is a situation in which there is a requirement for each side to analyze the perspectives of the other parties in order to increase the level of quality decision-making and respect to these issues. In addition, constructive controversy in the form of dialogue and compromise between these parties will make for a situation in which problem-solving can be conducted at a much higher level with a much higher probability of increasing the economic stability of the nation. Utilizing constructive controversy the knowledge and skills of the individuals from both parties can be combined in order to multiply the effect of their ...
Organizational Communication: Conflict Styles and Tactics
Look at specific conflicts and examine the conflict styles and tactics involved. How do groups and individuals react in conflicts? Do they engage in conflicts productively? Analyze how conflict is handled and resolved in Lowe's Home improvement stores. Record any examples that support your observations. Analyze the communication practices observed.
Consider the following in your analysis:
- Identified the conflict styles and tactics involved in specific conflicts.
- Analyzed how groups and individuals react during conflict.
- Analyzed whether people engage in productive conflicts in the school or organization.
- Analyzed how conflict is handled and resolved in the school or organization.