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Conflict Between Supervisors And Employees

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What seems to be the main source of conflict between supervisors, employees, and the HR department?

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Solution Summary

The conflict between supervisors ad employees are examined.

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Source Of Conflict

Robbins (1998) defines conflict as a process that begins when one party perceives that another party has negatively affected or is about to negatively affect, something that the first party cares about. In another source, Robbins and Coulter (2005) define conflict as perceived incompatible differences that result in interference or opposition.

Among the possible sources of conflict as cited by Robbins include communication, structure, and personal variables. He further noted that problems in communication retard collaboration and stimulate misunderstanding. Among the communication - related problem include insufficient exchange of information, selective perception, inadequate information about others, and message distortion. Structure-related are those that arise because of size (complex organizational composition), jurisdictional clarity, ...

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Elisa Valdez, PhD
Education
  • Bachelor of Science in Business Administration, University of the Philippines
  • Master in Business Administration, Saint Mary's University
  • Doctor of Philosophy in Education, University of the Philippines
  • Doctor in Business Adminstration (IP), Polytechnic University of the Philippines
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