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Initiating and implementing change within an organization

Steps, Roles, & Challenges

Primary Task Response: Within the Discussion Board area, write 400–600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas:
As the director of change management for IronWorX, Inc., this is also your first role as a member of an executive team and as a leader who is tasked to bring needed change to an organization. Your peers welcome you to the team but express apprehension with regard to new initiatives or programs citing that the company has already seen its share of “changes” and with little positive outcome. Despite the impending challenge, you are excited about your new position because you have the opportunity to be a critical part of the company’s future.
Using the library, Internet, your textbooks, and/or other credible resources, conduct in-depth research to gain a high level understanding of the principles, methods and tools used in organizational development (OD) and to understand the steps, processes, or planned change models used by OD practitioners.
To inform your peers about your role and how you will successfully initiate any large-scale changes, discuss the following:
(Post your discussion to the Discussion Board. For full-credit, you must address the following in your posting):

• What organizational development (OD) steps or planned change model would you follow if you were hired as a consultant to help Iron WorX, Inc.?
• How will you modify these steps or phases to your internal position of director of change management as opposed to the role of an external consultant?
• What are your roles and responsibilities at each stage of a planned change initiative as a leader within IronWorX, Inc.?
• What are the disadvantages and advantages of leading and managing change as an internal OD practitioner as opposed to an external OD consultant?
• Of all the typical ethical dilemmas that may surface for an OD practitioner, which do you think is the most challenging, and how would you address it?


Solution Preview

Change is an inherent predisposition of every business culture (Burke, 2011). As sure as change is inevitable, the resistance to change is equally inevitable (Burke, 2011). One of the biggest challenges as the culture of a business changes is balancing the internal and external factors that force change. No doubt IronWorX is in a very active state of change from within and without. This can be seen in the frustration of each employee regarding past changes and the inevitability of more on the way. External factors, such as consumer need and economic stability force the company to look at new ways to provide services. At the other end of the spectrum, internal cultural changes force employees to look at old ways of doing things through the acceptance of new technologies without preconditions. Because culture is made up of values, beliefs, assumptions, and attitudes the balance can become quite convoluted, as internal and external forces blend.
Usable Change ...

Solution Summary

This is a 660 word solution with 2 quality references. The solution follows the process of Change Management in a fictional company called Iron Worx. It places the student in the roll of "member of an executive team," and explains how change management can be used to initiate a positive outcome in the changing organizational environment.