AT&T: Managing Organizational Change Caused by Technology
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Managing Change for AT&T
Describe how the business should manage organizational change caused by technology. Include key areas in the business in which there is resistance to technological change. Indicate existing problems in embracing technology and potential problems that might be introduced by emerging technology. Give specific examples in areas such as the following:
Responsibilities of managers to implement sudden, drastic organizational changes within their scope of responsibility.
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The solution discusses how to manage change at AT&T in 617 words with two references.
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Managing Change for AT&T
AT&T is at the forefront of technology. While many companies change due to technology, AT&T's changes are due to the technology they invent and produce. Even though they are the innovators of technology, the company still faces the same scenarios when change is presented.
Organization Change
When changes in technology are apparent, many situations can arise. The use of cell phones, blackberries, laptops and wireless internet connections are eliminating the need for clerical support, as portable technology is bringing the client to the vendor with the elimination of the middle man; the middle man being the clerical position.
When a situation such as this occurs, management must do all that it can to alleviate the burden of the eliminated section of the workforce and welcome technological change. The employees whose positions are to be eliminated should be offered job training, as these employees are good employees and to have him or her in another area of the business would ...
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