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The Effect of Technological Innovation on Organizational Structure

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Please read the case study "The Effect of Technological Innovation on Organizational Structure: Two Case Studies of the Effects of the Introduction of a New Technology on Informal Organizational Structures" and address the following questions:

- What specific challenges faced each of the universities relating to the new technology?
- What type of strategic responses did the universities attempt to implement in response, and which ones led to greater success?
- Do you think social action theory is a useful framework for understanding the relative success or failure of each of these universities?
- Considering that universities are often very traditional in structure and have remained relatively unchanged compared to other types of organizations, what are the implications of this case study for organizations that are less bound by tradition?

Kahn, R. L. (2000). The Effect of Technological Innovation on Organizational Structure.

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Solution Summary

The effects of technological innovations on organizational structures are determined. The social action theory for useful frameworks are determined.

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In review of the case study, the pertinent research question provides a consensus to the strategy approach in analyzing the two universities; "What is distinctive about informal management structures for handling electronic records and overseeing their management and disposition as compared with those structures required for more traditional, paper-based records?" The main objective of the case study review is on how an organizational structure and change in processes can impact the overall organization entity. Keep in mind, the exploration in to the two universities subjects are more on an observation of the internal settings (processes and behavior changes of individuals or work teams), and organization cultures.

Let's take a look at some other areas of concern:

What specific challenges faced each of the universities relating to the new technology?

In accessing the types of challenges faced with the universities relating to the new technology of record management electronic transfers hones on the thereafter behavior patterns. The organization employee staff reaction and behavior patterns provide the analysis and conclusion to the new reality of using an electronic record management protocol. In most cases, the element of change can severely impact the employee staff from management to department teams not fully accepting change. Some of the key concepts to remembering when deciphering the specific challenges are:

a. Archival offices processes ( Try and connect the organizational behavioral output that correlate to a type of routine processes that differs from the electronic records methods, i.e. the archival protocols entails using paperwork than the electronic transfer of data)

b. Records management (Try and connect how the organization transition from previous mainframe for managing data to the new electronic records protocols management).

c. Employees stress levels in accepting the change of managing the organizational record keeping and method in accessing data that different processes correlate a new reality (Try and connect how the change in conducting individual tasks produces just as many more challenges on the work floor level, such as; social action and limitation to comprehending their own responsibility role).

Keep in mind; the challenges are mainly changes in the organizational behavior structure (internal processes to comply with new ways to conduct business and employees acceptance level to adapt to the stated changes. In change ...

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  • MBA, American Intercontinental University
  • PhD (IP), Grand Canyon University
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