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Leadership and Employee Empowerment

This solution provides the learner with an understanding of managements role in the area of employee empowement. In particular this discussion covers specific methods for preparing employees for success, along with preparing employees for individual and group decision making responsibilities consistent with a flat organizational model.

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The amount of information leader's encounter on a daily basis in today's environment is significant. This utterly prohibits leadership from having all necessary information available prior to making a decision.

This along with the complexity of today's organizations, which virtually ensures one person does not have a total understanding of what the organization is involved in, contributes to the importance of involving the entire organization in the decision making process. Now that statement does not mean that consensus must be made across the organization prior to a decision being made. It simply means that employees should be empowered to make decisions that affect their respective areas of responsibility and leadership must be willing to include individuals in the decision making process that have the necessary knowledge to make the right decisions. In essence, depending on the situation, leadership must be willing to be led at times.

A couple of years ago I assumed the manager role of a fairly large Information Technology organization. Upon assuming this role I was quickly informed by my supervisor that the morale of the organization was "simply terrible". In actuality "simply terrible" would have been a step up. After taking sometime to investigate what was taking place in the organization, I learned that that previous leadership did not include any of the employees in the decision making process, and had the attitude of "just do as I say". Immediately it was clear to me that if I was going to change the mindset of the organization, I needed to involve the employees in the decision making process and empower them to make decisions related to each of their specific areas of expertise. However I felt that since trust towards leadership was at such a low level that we as an organization needed to walk before we ran.

To start the process I initiated a daily morning operational standup meeting. I advertised the meeting as one to get all of the organizations management ...

Solution Summary

This solution provides the learner with an understanding of managements role in the area of employee empowement. In particular this discussion covers specific methods for preparing employees for success, along with preparing employees for individual and group decision making responsibilities consistent with a flat organizational model.

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