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Wal-Mart's Motivational Strategies

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Using Wal-mart which Motivational strategies - identify which of the following strategies the Wal-mart uses to motivate employees:

a. Employee empowerment
b. Selection and training
c. Incentives
d. Benefits
e. Quality programs
f. Managerial roles
g. Goals and objectives
h. Performance appraisals
i. Job design
j. Alternative work schedules
k. Stress management
l. Leadership style
m. Other

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Solution Summary

The solution identifies the different strategies that Wal-Mart is implementing to motivate its employees.

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Wal-Mart's Motivational Profile

Using Wal-mart which Motivational strategies - identify which of the following strategies the Wal-mart uses to motivate employees:
The motivational strategies that Walmart is using to motivate its employees are, namely: 1. Employee empowerment, 2. Selection and training, 3. Incentives, 4. Benefits, 5. Goals and Objectives, 6. Performance appraisal, 7. Alternative work Schedules, and 8. Leadership styles.

1. Employee empowerment
Doughty in his work "Employee Empowerment: Democracy or Delusion" emphasized that employee empowerment is a "therapy". He added that "Sam Walton and Wal-Mart... have had sneaking suspicion that workers needed encouragement to put in an appropriate amount of effort".
According to Bergdahl (2010), here's how Wal-Mart empowers its employees: "HR's role is to focus Wal-Mart's leaders and employees on continuous learning, continuous improvement, superior execution, employee empowerment, and employee ownership all designed to create synergistic teamwork. Wal-Mart teams are highly productive but at the same time the staffing levels are lean. HR insures employees are held operationally accountable for keeping a balanced focus on customer service, expense control (theft prevention) and keeping products in stock".
Sam Walton summarizes employee empowerment as 'individuals don't win, teams do. And if you worked for Wal-Mart, Sam Walton was your partner, not your boss' (Motivate your workers by Carmichael)..
References:
Bergdahl, Michael (2010). How the HR division at Wal-Mart drives the company's success through people. Accessed on October 24, 2011 from ...

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