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Training - TQ

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Identify the training required for employees before embarking upon a TQ project/program? How does the training for a TQ project/program differ from traditional organizational training? Why is training important when embarking on a TQ project/program?

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Solution Summary

A discussion on the required training for employees about to take on a TQ project.

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Training will help in managers for developing themselves as well as their subordinates by implementing the QM program effectively. It is not a substitute for development on the job, which comes from doing, experiencing, observing, giving and receiving feedback and coaching. Research has shown that 80% of a person's development takes place on the job. However, training can contribute the vital 20% that makes the difference.
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