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    Training and Development

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    Training Evaluation, Validation

    As the training manager, you are preparing to interview several consultants who may provide training services to your organization. As one of the goals for the interview, you want to find out about the evaluation and validation techniques of the consultants. Identify examples you will be looking for in the evaluation and validation methods they will use.

    * Describe some of the techniques you would expect the consultants to introduce when they describe the ways in which they plan to evaluate and validate the training. (Make sure to address both evaluation and validation in your response).
    * Include information about formative and summative evaluation in your response.
    * What would be your most important considerations as you decide which consultant to hire?
    * How would you see the consultant integrating technology in the processes of gathering or analyzing data?

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    Solution Preview

    As the training manager, you are preparing to interview several consultants who may provide training services to your organization. As one of the goals for the interview, you want to find out about the evaluation and validation techniques of the consultants. Identify examples you will be looking for in the evaluation and validation methods they will use.

    * Describe some of the techniques you would expect the consultants to introduce when they describe the ways in which they plan to evaluate and validate the training. (Make sure to address both evaluation and validation in your response).
    Some of the techniques used by consultants to evaluate the training they will provide to the participants is to record the reactions of the participants of the training program. In addition, the consultants will assess the increase in knowledge in the relevant areas and the change in behaviors that has been brought about by the training. ...

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