Purchase Solution

Customers perspective relevant to an organization

Not what you're looking for?

Ask Custom Question

I'd like you to comment on whether or not the customer perspective is relevant to your organization. Are there any organizations where the customer perspective would not be a concern? If so, name an organization and defend your position. If not, defend your position.

Purchase this Solution
Solution Summary

The solution examines the customer perspective relevant to an organization. The solution determines whether there are organizations where customers perspectives would not be a concern.

Solution Preview

Yes, in my particular organization, which is a telecommunications company, the customer perspective is extremely relevant. To a large degree, the needs, desires, and wants of ...

Purchase this Solution
Free BrainMass Quizzes
Production and cost theory

Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.

Employee Orientation

Test your knowledge of employee orientation with this fun and informative quiz. This quiz is meant for beginner and advanced students as well as professionals already working in the HR field.

Change and Resistance within Organizations

This quiz intended to help students understand change and resistance in organizations

IPOs

This Quiz is compiled of questions that pertain to IPOs (Initial Public Offerings)

Writing Business Plans

This quiz will test your understanding of how to write good business plans, the usual components of a good plan, purposes, terms, and writing style tips.

View More Free Quizzes
Related BrainMass Solutions

  • Balanced Score Card: No relevant customers, how handle?

    476668 Balanced Score Card: No relevant customers, how handle? Name an organization that does not have relevant "customers" to take into consideration?

  • Customer Perspective: BSC

    Not having relevant customers from the perspective of balanced scorecard means the organization does not know who their customers are, does not focus on the products customers expect from them, do not listen to customers, do not retain /acquire new customers

  • Organizations That Do Not Take "Customers" Into Consideration

    It is clear that the relevant customer is the cause to which the organization supports, i.e. the homeless, third world countries, etc. Where as the non-relevant customers are the investors.

  • BSC: Organizations that do not have relevant "customers"

    474179 Can you think of any organizations that do not have relevant "customers" to take into consideration? Can you think of any organizations that do not have relevant "customers" to take into consideration?

  • Balanced Scorecard: Customer Service Perspective

    446774 The Customer Service Perspective (Show metrics and references) Consider Walmart's mission and strategy from the perspective of its potential, prospective, and present customers. Identify objectives and measures relevant to that perspective.

  • Distinctions Between Internal and External Customers

    For example, if an organization has an IT department which provides technical assistance, equipment and other technical services to its employees, the IT department are internal customers are all employees assisted by the department.

  • New Products, Customers, and Markets

    This helps in knowing the contribution of these measures to an organization.// The drivers that set the goals for finance, marketing, HR, operations and other functions are the measures of learning perspective, and the overall performance of the organization

  • Internal Business Process Perspective at Walmart

    446748 Internal Business Process Perspective at Walmart Consider Walmart's mission and strategy from the perspective of its internal business processes. Identify objectives and measures relevant to that perspective.

  • The Balanced Sheet Scorecard

    Can you think of any organizations that do not have relevant "customers" to take into consideration? How would this type of company differ from an organization where the Balanced Sheet Scorecard operates equally?

View More Related Solutions