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Cause & Effect Diagram

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A large farm produces a number of vegetables for sale to the highest bidder (usually buyers who aggregate the produce from lots of small farms and sell the produce to grocery store chains). The farm is receiving complaints about the quality of its produce. More specifically, complaints are being received about the produce being damaged or bruised, becoming inedible too quickly, or not being consistent with the package label (in terms of how much produce is in each box or container).

• Identify potential quality concerns in the traditional areas of machinery, employees, measurements, and materials.
• Organize these quality concerns using a cause-and-effect diagram.
• Recommend potential changes to these traditional areas to attempt to reduce or eliminate the quality problems that are leading to the complaints.

Support your responses with examples and cite any sources.

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Example of a fish bone diagram or cause and effect diagram.

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See Also This Related BrainMass Solution

Cause & Effect Diagrams Situations

Problem: Determine a situation in which you could develop a Cause and Effect (C-E) Diagram to help analyze a quality issue at starbucks

Assignment Expectations: It is not necessary to develop the diagram. You need to understand the situation and identify the quality issue and the reason that a C-E diagram would be useful. Do the four main Causes seem appropriate for this situation or are there other main causes that should be considered? Determine who should be involved and how you would develop the chart.

In a two page Solution :

Describe the quality issue: what is the problem and what are you attempting to do with the C-E diagram.
Discuss who should be involved and how you would develop the chart.
Discuss what your next steps would be.

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