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Balanced Scorecard & the Financial Perspective

In this module's case assignment you will be introduced to the balanced scorecard concept and will begin to consider how organizations link strategy with the balanced scorecard approach. We will look at the interrelationship of strategy and the balanced scorecard approach in more depth later on in this course. For now, however, it is good to understand the fundamentals of the BSC and to consider examples of how organizations have integrated the BSC approach into their daily operations in a fashion that reflects the strategy of the respective organizations.

To prepare for this case assignment you are to start by reading the required readings identified on the background page. You'll note that one of those articles includes:

Martello, M., Watson, J., Fischer, M., (2008). Implementing a balanced scorecard in a not-for-profit organization. Journal of Business & Economics Research. 6(9), 67-80. Retrieved from: http://journals.cluteonline.com/index.php/JBER/article/view/2471/2517

This is the case study you will be evaluating for this assignment. Note that there is an option to download the PDF file rather than using the PDF viewer on this page. This may save you some aggravation.

After reading this article, formulate an argumentative essay around the following thesis statement:

Cattaraugus County Rehabilitation Center did an effective job of implementing a balanced scorecard approach in a fashion that reflects their organizational mission and vision.

If you do not think this thesis is accurate, you can argue that the Center did not do an effective job.

Assignment Expectations:

Your analysis should be structured in terms of the following four perspectives (you will be using essentially this same comparative evaluation framework for the first four modules of this course):

Introduction: In this part of your essay you will need to set up your argument by introducing your topic and presenting your position or thesis statement somewhere in this introductory paragraph.

Analysis: In this section you will present several arguments arguing in favor of your thesis statement. Make sure you discuss how the Center used the score card quadrants to align with organizational strategy (or how it failed to do so).

Conclusion: Wrap up your argument with a clear and cogent synopsis of your findings. Do your best to convince your reader (aka, your professor) as to your position.

Not looking for paper completion but rather examples and a good solid outline. Please provide good online references if you use outside sources. Thanks.

Solution Preview

Here you go- I hope this helps. Please let me know if this is what you are looking for and if you have any questions. Good luck!
*Formatted copy attached.

The purpose of a balanced scorecard is to designate, evaluate, and measure factors that drive an organization's performance (Martello, Watson & Fischer, 2008). The Cattaraugus County ReHabilitation Center had been involved with strategic planning for years, yet failed to unite this planning with the Center's day-to- day activities. The Center was in need of a solution that balanced the organization's mission with its financial perspective. To this end, a balanced scorecard tool was introduced to successfully incorporate strategic planning into the organization's daily operations. Cattaraugus County ReHabilitation Center did an effective job of implementing a balanced scorecard approach in a fashion that reflects their organizational mission and vision.
The Cattaraugus County ReHabilitation Center places the consumer at the forefront of its operations. The Center has specifically outlined its' mission, vision, and values that support this emphasis. At the same time, as a non-profit organization, it is important to remember that the Center is limited in its ability to serve the consumer by its ...

Solution Summary

Explains balanced scorecard and provides essay based on following thesis statement: Cattaraugus County Rehabilitation Center did an effective job of implementing a balanced scorecard approach in a fashion that reflects their organizational mission and vision.
Includes APA formatted references.

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