Ethical Hospitality Methods of Training
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Recommend/implement methods to manage/train the ethical conduct of my employees in these hospitality jobs: Front Desk and Housekeeping in relation to: Customer Confidentiality, Improper Decision-Makiing, and Discrimination.
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The expert recommends and implements methods to manage/train the ethical conduct of my employees in these hospitality jobs. Approximate 340 words and two references.
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Ethical Hospitality Methods of Training
Please help me with recommending/implementing methods to manage/train the ethical conduct of my employees in these hospitality jobs: Front Desk and Housekeeping in relation to: Customer Confidentiality, Improper Decision-Makiing, and Discrimination. Approx. 250-350 words
Credit Value: 4 Deadline: June 25, 2011, 10:20 am
Methods to manage or train the hospitality Front Desk and Housekeeping employees are as follows:
1) Customer Confidentiality
• Managers need to be the role model for these employees
• A detailed confidentiality clause should be in the company policy that the employee signs (BusinessOwnersToolKit, 2011)
• Meetings in a group and ...
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