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Conflict Management/Channels of Communication

Provide three examples of behaviors that indicate the existence of conflict among employees. Describe how the channels of communication influence employee relations.

What are the best practices for conflict management?

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Examples of behaviors that indicate the existence of conflict among employees include:
1. Failure to communicate. This can be witnessed through people avoiding one another, snubbing the "good morning" or even more detrimental, refusal to check in and talk about current projects or ask for assistance or mention helpful items that might impact others' work.
2. Finger pointing at a particular employee. This can happen in meetings, or with snide comments throughout the day. It is hateful, unproductive, and wrong.
3. Work re-apportionment. Taking responsibility for another's work or taking over another's work and giving it to someone else to do without discussing any problems or reasons with the employee.

The channels of communication influence employee relations ...

Solution Summary

This solution provides examples of behaviors that indicate the existence of conflict among employees, and describes how channels of communication influence employee relations. It also discusses best practices for conflict management. It includes a link and examples.

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