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    Conflict on Learning Teams

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    I need assistance (650 words) with the questions below, regarding the situation/conflict attached.

    Ethics: What ethical issues arose? How were these issues resolved? How did ethics influence the decision-making and problem-solving processes?

    Leadership: In what ways did the leadership roles emerge or fail to emerge? When did leadership emerge in comparison to the other roles? How did leadership affect those roles? What style of leadership did the leader portray and was it effective?

    © BrainMass Inc. brainmass.com December 24, 2021, 11:42 pm ad1c9bdddf
    https://brainmass.com/business/business-communication/conflict-learning-teams-593774

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    I used the questions to create a response. There is enough information for you to choose your approach and how to expand it based on your class lectures and notes.

    Ethics: What ethical issues arose? How were these issues resolved? How did ethics influence the decision-making and problem-solving processes?

    The first obvious one is that one member of the team did not complete her part of the assignment and as importantly did not keep in contact with the group for weeks. Her excuse of not having internet access is questionable, given the length of time. The group made several moves in relation to this. One member went ahead and did the work she was supposed to accomplish. This was then included in the first draft and subsequent drafts. Second, they considered whether to let her perform the final edit in lieu of not completing her assignment. Last, the ultimately did not let her do the final edit (though this was the decision of a single person, with input from others) and she was not listed as part of the group that turned in the final work.

    The leadership was not determined before the project and one person, Tom, stepped up and created the first draft using all the available work. Then a second person re-edited the work as a leader, also not decided by the group. The second volunteer leader completed the final edit, though not decided on by the group. It was also decided by this person to not include Grace who had not completed or done any of her assigned share of the assignment. There was some discussion, but no consensus on the final project that was turned in. The leaders either abdicated the decision making to another (Tom) or submitted based on personal needs (Marcy) without group approval. This was perhaps as unethical as not doing any work since everyone's grade depended on how the paper turned out. Not having a say in one's own work is one way to inspire both resentment and complaints.

    Another issue was the lack of a complete team charter. The charter that is referenced did not include such information as leadership, what actions should occur when someone does not do their share of the work, and how to address lack of communication among the members, be it not checking in for four weeks or submitting work without letting the group review it. This is in part the instructor's ethical failure because this person who have noted the needs of the charter in these areas. These matters were resolved with some effort to get consensus, but without a working document, there are limited ways to guide such decisions.

    Leadership: In what ways did the leadership roles emerge or fail to emerge? When did leadership emerge in comparison to the other roles? How did leadership affect those roles? What style of leadership did the leader portray and was it effective?

    Tom attempted to take the lead and he made an effort to create the first draft. As a leader, he likes to gain input from others before creating the draft. He also took the first step in dissecting the assignment and posting about it and the team leadership.
    Marcy is more authoritarian as a leader. She took control without input from others twice, first in the reedit of the paper and the second when she unilaterally made the decision to submit the paper without others input and when she left Grace off. While the group had more members not wanting to include Grace, she still did not allow for final discussion by the group on such a plan.

    The group did not determine leadership. People just took it upon themselves to do the work without discussion. While this was okay at first, it ultimately led to hard feelings and some arguably bad decisions. The team did not seem to listen at all to Becky or Jim. The paper and the team became as much about the leadership roles of Tom and Marcy and the lack of participation by Grace and those issues than about the assignment and whether it was acceptable and a good paper. I am sure most of these people will not want to work together on a team again. As leaders, no one took into account the strengths and weaknesses of all the members and how those could help improve the overall assignment or the situation that came about through Grace's lack of communication. The contributions of Jim and Becky and how they fared are not noted, but I would question how the changes in the drafts were handled in light of the contributions that are noted as not a good fit for the assignment.

    Thank you for asking Brainmass.

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    © BrainMass Inc. brainmass.com December 24, 2021, 11:42 pm ad1c9bdddf>
    https://brainmass.com/business/business-communication/conflict-learning-teams-593774

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