Most of us have situations where we find it difficult to communicate. Improving your written communication skills and being comfortable speaking to people is extremely important. Analyze your communication skills. What assessment did you use to analyze your skills? Do you have communication gaps? Do you need additional training in specific areas of communication? How might you improve your current communication skills to prepare you for advancement in the professions?
COMMUNICATION SKILLS: ASSESSMENT AND IMPROVEMENT
Communication is defined by Robbins and Coulter (2005) as the transfer and understanding of meaning. This definition indicates that communication process includes important elements such as: the sender or the source of the communication, the purpose, the message, the modes or the strategies used in the transfer, the channel or media utilized, and the receiver of the message.
The above definition also indicates that even at the start of the communication process, the purpose should have been clear.
Assessment of communication effectiveness:
The following criteria may be utilized in analyzing effectiveness of the communication process:
1. Clarity of the purpose. Even at the start of the communication process, the purpose or the objective should be clear. The expectations should be spelled out and conveyed in a way that it is understandable to all concerned. Examples: a) To make specific changes in the production process clear to all concerned; b) to make the receivers understand that reports are to be submitted on time; c) to convey to them that a regular meeting will be held every quarter, ...
This solution discusses criteria used in analyzing the effectiveness of communication processes and assessing the effectiveness of ones communication skills, identifies potential personal communication skill weaknesses and provides recommendations. This solution is 700 words with references.