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Resistance to Change in Organizations

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Using the following resources:

Butt, J., & Ivanov, S. (2017). Study of a large office supply retail organization: How good companies slowly go out of business. International Journal of Organizational Innovation, 9(4), 100-116.

Shein's (2011) Phases of Organizational decline? Shein, James B. (2011). Chapter One - The Phases of Decline and Early Warning Signs Reversing the slide: a strategic guide to turnarounds and corporate renewal. [Books24x7 version]

Consult IBISWorld (download the IBISWorld Academic Overview). Search for "Office Supply Stores in the U.S." Scan through the various pages associated with the large office supply retail industry, noting key areas of opportunity, key areas required for success, and key threats.

Based on your research, what are the key drivers for success in the large office supply store industry?

What were the reasons for the failure of the Fortune 500 office supply company, as discussed in the Butt and Ivanov (2017) journal article? Are these reasons consistent with Shein's (2011) phases of decline?

What other reasons, if any, have you identified? Are there any practical difficulties that served as barriers to needed organizational change?

What recommendations would you have given the leadership of the foregoing Fortune 500 company relative to how the company may have avoided organizational failure?

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Solution Summary

The Solution analyzes the reasons that good companies fail due to their reluctance to respond to changes in the internal company and the external environment.

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https://www.intactsoftware.com/blog/secret-to-successful-management-office-supplies-business/

Based on your research, what are the key drivers for success in the large office supply store industry? What were the reasons for the failure of the Fortune 500 office supply company, as discussed in the Butt and Ivanov (2017) journal article?

The key drivers for success include ensuring that office supply companies within the 21st century utilize real-time inventory management such as customized ERP systems because they ensure office supply companies access to inventory management tools that provide vital insight into customer behavior in real time. This is imperative for competing within the 21st century business environment because meeting the office supply demands of 21st century businesses requires adaptability and an adoption of technology that is able to adjust to evolving business needs of companies in all industries. Therefore, the leading office suppliers are able to accommodate businesses by ensuring that they are able to obtain the necessary business supplies to compete in an evolving business environment and remain competitive in the 21st century.

The example used in your posting focused on the XYZ, Inc. company, and companies such as this company within the office supply industries must focus on internal processes that ensure that their business culture and organizational culture is capable of meeting varying needs of customers instead of seeking short-term profit. In regard to the XYZ office supply company, the ...

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