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    Consider its mission and strategy in terms of financial data

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    See the file attached for powerpoint that has easy to use charts for the score card.

    In this solution: The Project will take the form of putting together background from each of the perspectives for a balanced scorecard approach to an organization or organizational unit with which you are familiar. You're not building a complete balanced scorecard.

    This solution has two parts. First, you need to identify an organization to which you have access to at least some information concerning financial data; staffing and human resource systems; marketing and customer relations; information systems; and operations.

    For the second part of the solution, consider the organization's mission and strategy from the perspective of its financial operations. In this section of the solution you'll begin to identify objectives and measures relevant to that perspective.

    Solution Expectations:

    When you have thought about it and made your selection, please specify:

    The name of your organization

    What this organization does - its mission, vision and overall strategy

    The access you have to information about this organization -- remember, you'll need information about its financial performance, marketing, internal operations, strategy, and management systems.

    Once you're reasonably clear on what's involved, think about your organization and its finances, and then:

    Identify at least three objectives for improving the organization's financial position, and show how they relate to the mission, vision and strategy of the organization.

    For each objective, develop at least one meaningful performance measure (metric).

    For each objective, identify at least one expected level of performance (target).

    For each objective, identify at least one new action or program that needs to be developed to ensure successful implementation of the organization's strategy (initiative).

    Background info on score cards:


    -List any references.

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    Solution Preview

    See the attached file.

    Bank of America
    Mission, vision, and overall strategy
    • Mission
    Bank of America's stated mission is to be the "World's Most Admired Company".
    • Vision
    "We strive to offer the most convenient banking network for our retail customers coast-to-coast; build our global capital markets platform to better serve our corporate clients; leverage information and market knowledge to innovate for customers and clients; integrate our operations and businesses to create value for customers and shareholders; and deliver the highest standard of service quality to consumers, businesses and institutions of all sizes".
    • Overall strategy
    To be customer ...

    Solution Summary

    The expert considers a mission and strategy in terms of financial data.