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Training needs

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I just wanted to see if you can help me head towards the right direction. I'm looking more for info on the design and development bullet points. I just need a jump start on this.

I am using Kinden Corporation as an organization.
http://www.kinden.co.jp/english/company/profile.html

** You can use the attached chapters as well.**
Thank you.

Prepare a paper using a Learning Team member's organization, or one with which you are familiar, and have access to the necessary information in order to identify an issue that can be improved by developing a training program. Use the five-step process below to develop the appropriate training program:

â?¢ Needs assessment: What are the training needs?

â?¢ Design: How might the training materials be created?

â?¢ Development: What is the training medium? Training mediums include internal, external, contracted, or outsourced.

â?¢ Implementation: How might the training be delivered?

â?¢ Evaluation: How might you evaluate the effectiveness of the training? Also, how might you reinforce and sustain the training?

â?¢ Use at least five references from the reading assignments, Internet articles, Electronic Reserve Reading articles, or HR journal articles in the paper.

Note: Include an explanation of how these programs might contribute to maintaining a high performance organization.

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What are the training needs?

The training needs of the organization can be ascertained by conducting extensive performance evaluation of the organizational employees, as well as by observing routine issues and problems and root causes of such issues in the organization. The organizational management and HR managers can work closely with senior managers to identify weak and problematic areas, such as quality related issues, customer service related issues, workforce productivity and absenteeism, etc. The organization can undertake performance evaluation to identify training needs of individual employees, such as those related to acquiring new skill sets or training, etc.

Design: How might the training materials be created?

In order to create the training material, one needs to clearly understand the objectives of the training. The objectives or needs of the training can be well understood by pursuing the steps outlined in the first part. Once the needs are clearly understand, the organizational management should ask the HR team ...

Solution Summary

Prepare a paper using a Learning Team member's organization, or one with which you are familiar, and have access to the necessary information in order to identify an issue that can be improved by developing a training program. Use the five-step process below to develop the appropriate training program:

â?¢ Needs assessment: What are the training needs?

â?¢ Design: How might the training materials be created?

â?¢ Development: What is the training medium? Training mediums include internal, external, contracted, or outsourced.

â?¢ Implementation: How might the training be delivered?

â?¢ Evaluation: How might you evaluate the effectiveness of the training? Also, how might you reinforce and sustain the training?

â?¢ Use at least five references from the reading assignments, Internet articles, Electronic Reserve Reading articles, or HR journal articles in the paper.

Note: Include an explanation of how these programs might contribute to maintaining a high performance organization.

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Project Cost and Time Management

You are working with your team leads to create the project schedule. You are very concerned about the intersections between the teams, so you all are starting with the major milestones, working backward from the new product launch.

Sales of the new product are going to start in nine months and the new CRM system needs to be in place six weeks prior to that so the sales force can get their customer and prospect information entered in time for the big marketing mailing going out three weeks prior to the product being available. You have one team working on the marketing program (and the mailing is just one of their deliverables); this team is being led by Jennifer from marketing. You also have another team working on the CRM implementation, being led by Ben from IT. The two teams will intersect at the sales force trainingâ?"training on the new system, the new product, and the new marketing program. After talking with the sponsor and customers, it was determined that the training approach would be holistic; the marketing process would be taught using the new systemâ?"not two separate classes, but one integrated class. Instructors will come from both the IT and the marketing teams. You are unsure which team leader should be responsible for trainingâ?"it will depend upon the resources and dependencies.

Using the list of tasks below as a starting point, create a schedule by adding tasks, dependencies, efforts, and descriptions of the skills required to complete each task. Also determine the start and end dates based on the dependencies and effort. (Assume your resources have 50% availability to the project). The schedule should contain between thirty and sixty tasks/sub-tasks. Use Microsoft Project, Excel, Word, or any other appropriate tool to document your schedule. You will also need to define the team members you will need. For each team member you will need, create a bulleted list of skills/expertise he/she must have to complete the assigned tasks. For the effort, describe your rationale for your estimate.

Determine training objectives.
Create training outline (objectives, phases, topics, and content).
Define activities.
Create instructor guide.
Create participant materials.
Create activity guide.
Review training materials.
Conduct pilot training class/test training materials.
Deliver training to all of sales force.

Objective: Create a project plan which includes cost, scheduling and risk assessment
Describe methods for activity defining, activity sequencing, activity duration estimating, schedule development, and schedule control.
Develop and apply Gantt Charts, CPM and PERT techniques to project management.

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