I have a research project that relates with a current internship area. I'm interning with the hotel area housekeeping department so I'm trying to figure about project idea relate with hotel housekeeping. I'm brainstorming some idea of my project before I start work on.
Could you give or recommend some idea of a research project related with the housekeeping area based on your lodging or hotel experience that maybe good idea or productive for study?© BrainMass Inc. brainmass.com October 25, 2018, 8:03 am ad1c9bdddf
For this project, you are to devise a research project that examines one or more facets of the housekeeping department within the hospitality industry.
One thing you might want to consider is whether you want to gather the data while you are there, or if it is more reasonable to research hotel existing data from the past records. If the company is reluctant to allow you access to their past records, then you will have your answer, and should devise a study where you can gather your own data as it occurs. Access to the data will be a primary concern, whatever research idea you come up with - you don't want it to be impossible to succeed with a great idea because you can't get access to the necessary information.
I am assuming that you want to conduct a study at the one location where you will be interning. It might be possible to research industry records online about ALL hotels in the US (or the world), and get a good study from that which would also apply to the location where you are, such as whether consumers prefer no-smoking rooms, and if they specifically ask for them. That idea might be one you would want to study even at your one location. My mother has severe allergies to cigarette smoke, and my parents ALWAYS ask for a non-smoking room. Other people don't care, as long as the room price is right. Would it be worth it to the hotel to have some dedicated non-smoking rooms for those who need or demand them?
Also, hotels spend a great deal of money on stocking rooms with individually-sized soaps, shampoos, conditioners, lotions, shaving razors, shaving cream, comb, shoe polish kit, ...
Ideas for a possible research project in the housekeeping department of the hotel industry are provided in the solution.
Business Research and Statistics
I really need help with these questions.
1. As a part of their customer-service program, United Airlines wanted to select 10 passengers from today's 9 A.M. Chicago-Tampa flight to be interviewed regarding airport facilities, service, and amenities in the waiting area. Each passenger was given a number on check in, starting with 001 and ending with 250.
a. Describe how you would take a systematic sample of 10 passengers.
b. Describe how you would take a cluster sample of 10 passengers.
c. Describe how you would take a random sample of 10 passengers.
d. Which of the 3 sampling methods would yield the best sample for this application?
2. You are the administrative assistant for a division chief in a large holding company that owns several hotels and theme parks. You and the division chief have just come from the CEO's office, where you were informed that the guest complaints related to housekeeping and employee attitude are increasing. Your on-site managers have mentioned some tension among the workers but have not considered it unusual. The CEO and your division chief instruct you to investigate. Suggest at least three different types of research that might be appropriate in this situation. Which research type do you think would ultimately yield the best data for this study?
3. Below are some terms commonly found in a management setting that may be of interest for a business research project. Are they concepts or constructs? Provide an operational definition for each. Your operational definitions have to tell how you would MEASURE the concept/construct for Dependent Variables (DV) and how you would define the variable for Independent Variables (IV):
a First-line supervisor (IV)
b Employee morale (DV)
c Assembly line (IV)
d Overdue account (DV)
4. Confronted by low productivity, the president of Oaks Inc. asks a research company to study job satisfaction in the corporation. What are some of the important reasons that this research project may fail to make an adequate contribution to the solution of management problems? Why would hiring an external company be a good idea in this situation? Why would hiring an external company be a bad idea in this situation?
5. Based on sales figures over the previous six months, your boss notices that sales of beef products are declining in your chain's restaurants. As beef entree sales decline, so do profits. Fearing beef sales have declined due to several newspaper stories reporting E. coli contamination discovered at area grocery stores, he suggests a survey of area restaurants to see if the situation is pervasive. What do you think of this research suggestion? How could you improve on your boss' formulation of the research question?View Full Posting Details