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Doing Business with Russians

Discuss Russian culture. This should include elements important for doing business with people from Russia, whether in Russia or the United States. Bear in mind the following:
- What are common experiences people from Russia have when doing business with Americans?
- What must Americans know about doing business with Russians?
- What are some of the common negative or positive stereotypes or views that Russians have of Americans?
- What are some of the common negative or positive stereotypes associated with Russian people?

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1. According to, Americans will notice these Russian traits:
- desire for top-down command
- lack of mercantile tradition (that is, bourgeois values)
- a certain degree of collectivism (rather than individualism)
- rejection of pluralism and demands uniformity and consensus
- certain degree of suspicion of outsiders (I've actually experienced this personally). Given the fact that Russians have a long history of looking out for the political police, accepting outsiders is iffy. They could be infiltrators. Do not take initial rejection personally.
- Russians seem to be pessimistic
- Russians are more patient and fatalistic
- A certain tolerance for corruption (from the Soviet experience)
- A certain tolerance for bureaucracy (same)
- Expect Russians to have a strong interest in family (and close friends) network operational for the sake of job security.

2. According to, Russians are highly educated and esteem formal education. School standards are very high (a bit like Japan in this respect).
Customer service in Russian stores is weak - there is no tradition behind it. Do NOT expect Russians to have a strong "business sense." Less focus on traffic rules when driving. When getting something done in either the state or private sector, make sure to bring a gift. Moscow and St. Petersburg are very expensive cities (again, like Tokyo, Japan)

3. According to, Americans have a different view in finding work. For Russians, a strong statist tradition found jobs for them. Americans ...

Solution Summary

The solution discusses doing business with Russians.