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Communication differences between U.S. and Russia

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Globalization has been an area of focus for many different organizations (i.e., retail, manufacturing, fast food, and etc.). When organizations move into foreign markets they must adapt to communication, culture, and human resource issues. For this assessment, you are a HR manager and you have been tasked to transfer several managers from your Clothing Company in the US to manage the opening up a new facility in Russia.

o Analyze the communication differences between the U.S. and Russia, summarize the expected communication issues, and recommend corrective actions.

o Analyze the cultural and workforce differences between the U.S. and Russia. Summarize the differences and explain how each of these could create HRM issues for your U.S. management team such as job design, motivation, and other HRM issues.

o Recommend corrective actions for the HRM issues you outlined.

o Support your conclusions (country information, actions taken by firms operating in the country, best practices with HRM) with at least 3 reference sources, other than the course textbook. Cite your references in APA format.

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Solution Summary

The solution analyzes the communication differences between United States and Russia. Globalization in organizations is examined.

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Analyze the communication differences between the U.S. and Russia, summarize the expected communication issues, and recommend corrective actions.
Following are the communication differences between the U.S. and Russia:
(i) Russians used to value positive politeness more than negative, whereas Americans pay more attention to negative politeness in there communication.
(ii) Russians express more emotional behavior than Americans.
(iii) Americans are found to be more conventionally indirect in requests than the Russians.
(iv) Russians try to invest more effort into supporting their requests by justifications than the Americans.
(v) Americans use to preface corrections with positive remarks more than the Russians.
(vi) It has been found out that for Russians directness with familiars is associated with sincerity whereas for the Americans directness with familiars is found to be associated with imposition on their freedom.
(vii) It has been found out that during communication Americans express more politeness to the strangers than Russians.
(viii) In American communication style apologizing means taking responsibility for the offence, whereas in Russian ...

Solution provided by:
Jayant Kumar, MBA
Education
  • MBA, Indian Institute of Finance
  • Bsc, Madras University
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