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systematically distorted communication - failure & repair

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Identify and give detail on one example of "systematically distorted communication" in an organization.

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Solution Summary

The solution provides an extensive discussion on the concept of "systematically distorted communication" - the failure and repair of talk, a concept forwarded by Jurgen Habermas. The discussion is set in a workplace perspective and provides examples of such discourse in the same setting. Resources are listed for further exploration of the topic.

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Habermas & Failure/Repair of Communication

Jurgen Habermas is one of the primary theorists on language and communication in the modern age. He proposed that communication is about power, comprehension and perception that are based on cognitive and cultural skills. What is communicated by the speaker - the meaning the speaker wants to convey - is not necessarily what is understood by the listener. Consider the idea that culture and knowledge 'decodes' the meaning of the speaker ...

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  • MPhil/PhD (IP), Open University, Milton Keynes, UK
  • MA, Open University, Milton Keynes, UK
  • Certificate, Geva Ulpan (via Universita Tel Aviv)
  • BA, University of the Philippines
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