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ExtremeNet and Allen Lopez - Conflict Solution Resolution

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Read the case study for this unit regarding ExtremeNet and Allen Lopez.

As the Chief Executive Officer for ExtremeNet, you are responsible for resolving the conflict between Allen Lopez and ExtremeNet in a manner that demonstrates solid ethical reasoning skills and the ability to manage stakeholder interests.

Case Study

For seven years, Allen Lopez had worked for ExtremeNet, a well-known, global, high-technology company that provides clients with Internet services such as e-commerce and Web development, online marketing, strategic planning, and research. Allen was well paid and performed well in a responsible middle-management position, which he found rewarding. However, as ExtremeNet struggled to manage the effects of an economic downturn, Allen became disenchanted with the company's treatment of lower-level employees, including his own assistant. Among Allen's concerns were gender and age discrimination during layoffs, as well as changes to personnel policies that he believed treated lower-level employees unfairly.

Allen's frustrations grew after he raised his concerns in vain with his superiors. What he did next put his career in jeopardy: Working at home over several weekends, Allen created and published on the Internet a satiric website that inveighed against the abusive management practices of a fictional company that bore a striking resemblance to ExtremeNet. The site gained some notoriety among high- tech websites and in the business press.

The vice presidents of ExtremeNet were incensed to learn of the site's existence and were concerned that the site generated so much traffic and publicity. Although Allen protested that he acted out of a sense of justice and asserted that his creative work was protected by his first amendment rights, this did not prevent the leadership team of ExtremeNet from hastily assembling an emergency meeting to decide whether Allen Lopez should be discharged, and whether ExtremeNet should file suit to have his satirical website removed from the World Wide Web.

As the leader of ExtremeNet, it is your responsibility to resolve the following questions:

Should Allen Lopez be allowed to keep his job with ExtremeNet? Support your answer using ethical theory.
Should ExtremeNet attempt a lawsuit to force the removal of this website? Support your answer using ethical theory.
How can ExtremeNet's leadership best respect the rights of Allen Lopez and ExtremeNet? Explain the impact of your ethical decision on Allen Lopez and the company.
How can ExtremeNet's leadership best repair the relationship between management and employees while meeting the needs and goals of the company? Demonstrate an understanding of the issues and how to best unify the company to move forward.

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Solution Preview

As the leader and CEO of ExtremeNet:

* Should Allen Lopez be allowed to keep his job with ExtremeNet? Support your answer using ethical theory.

Allen Lopez did not appear to consider his total relationship with ExtremeNet before creating the website, and should not remain at the company. What would it be like if he remained employed; would he continue to undermine ExtremeNet as an adversary or competitor? Since the "disenchantment" and contrary turn of events, the middle-management job was no longer valued or appreciated. Creating a satiric site is directly linked to Deontological Ethics where Lopez most-likely felt that he was doing his duty for those laid off and against perceived abusive management practices.

Social Contract Ethics or Contractarian Ethics (see below) plays a role in this situation in terms of 'self-interest'. If Lopez really planned on retaining employment, he would have acted differently by Virtue Ethics, and done something good to facilitate more positive change, such as meeting one-on-one with upper management to improve the organization, which may have duly uplifted his own position.

- According to the University of Kentucky, "From the perspective of Virtue Ethics, you are your character. Virtue Ethics is concerned with the characteristics of one's ...

Solution Summary

Solution discusses Conflict Solving in a Case Study regarding ExtremeNet and Allen Lopez. As the Chief Executive Officer for ExtremeNet, you are responsible for resolving the conflict between Allen Lopez and ExtremeNet in a manner that demonstrates solid ethical reasoning skills and the ability to manage stakeholder interests.

Case Study

For seven years, Allen Lopez had worked for ExtremeNet, a well-known, global, high-technology company that provides clients with Internet services such as e-commerce and Web development, online marketing, strategic planning, and research. Allen was well paid and performed well in a responsible middle-management position, which he found rewarding. However, as ExtremeNet struggled to manage the effects of an economic downturn, Allen became disenchanted with the company's treatment of lower-level employees, including his own assistant. Among Allen's concerns were gender and age discrimination during layoffs, as well as changes to personnel policies that he believed treated lower-level employees unfairly.

Allen's frustrations grew after he raised his concerns in vain with his superiors. What he did next put his career in jeopardy: Working at home over several weekends, Allen created and published on the Internet a satiric website that inveighed against the abusive management practices of a fictional company that bore a striking resemblance to ExtremeNet. The site gained some notoriety among high- tech websites and in the business press.

The vice presidents of ExtremeNet were incensed to learn of the site's existence and were concerned that the site generated so much traffic and publicity. Although Allen protested that he acted out of a sense of justice and asserted that his creative work was protected by his first amendment rights, this did not prevent the leadership team of ExtremeNet from hastily assembling an emergency meeting to decide whether Allen Lopez should be discharged, and whether ExtremeNet should file suit to have his satirical website removed from the World Wide Web.

As the leader of ExtremeNet, it is your responsibility to resolve the following questions:

- Should Allen Lopez be allowed to keep his job with ExtremeNet? Support your answer using ethical theory.
- Should ExtremeNet attempt a lawsuit to force the removal of this website? Support your answer using ethical theory.
- How can ExtremeNet's leadership best respect the rights of Allen Lopez and ExtremeNet? Explain the impact of your ethical decision on Allen Lopez and the company.
- How can ExtremeNet's leadership best repair the relationship between management and employees while meeting the needs and goals of the company? Demonstrate an understanding of the issues and how to best unify the company to move forward.

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