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Quality management in healthcare: Environment and Health Information Systems

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What are your ideas concerning the best way to define quality in health care? How can health care managers best support workers to achieve high quality patient outcomes? How can health care organizations create a work environment and health information systems that promote quality of care?

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Discusses quality management in healthcare.

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The best way to define quality in health care is to evaluate the quality of services being rendered to patients. Various factors can define service quality, such as success record in treating patients, timeliness in attending patients, etc. Customer satisfaction levels can be ...

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Sandeep Bardia, MBA
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  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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