Share
Explore BrainMass

Training Healthcare Providers Communication Skills

Healthcare providers need communication skills to effectively handle situations with patients, family, coworkers and employer-employee conflicts. How do you propose to train providers to have these very necessary skills?

Solution Preview

Here is a response to your discussion. Dr. Susan

---------------

Healthcare providers need communication skills to effectively handle situations with patients, family, coworkers and employer-employee conflicts. How do you propose to train providers to have these very necessary skills?

Patient, families, coworkers and those we work with in the healthcare environment are in unique situations. This setting is rich with emotions that make people respond in a different manner than usual. As a patient or family, they may be facing an unexpected illness or surgery and are very apprehensive. If they are upset about any part of their care, the first person they may lash out at could be the next healthcare provider that enters the room. This could be the nurse, technician or physician. This is abnormal and sometimes it is easy to take this behavior personally but anyone in healthcare must understand that people who are sick or injured are ...

Solution Summary

The training healthcare providers for communication skills are examined.

$2.19