Clinical Services
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WHAT IF ---You have recently been hired to improve the quality of services at a healthcare organization. Your supervisor would like to hear about your plans for improvement.
In particular she wants you to send her an email answering the following question:
What are the advantages and disadvantages of process and outcome measures of quality?
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Advantages of process measures of quality:
Takes less time to put together data, smaller sample required, less observation time needed for processes occurring during provider contact.
Can use lesser sample size as all included patients experience the process and once eligible patients are defined.
Information collection can be done when clinical process in occurring.
Can use a smaller sample size as all included patients experience the process and once eligible patients are defined, data collection can be done when clinical process is occurring.
Has the potential to be abstracted from data already recorded for clinical and administrative use, and ultimately to be completely integrated into such data collection.
Does not necessitate advanced statistical consultation for development of measures and analysis of data.
Face validity with contributors: relates directly t what the provider is ...
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