Telephone or other management programs that help nursing staff serve a patient population are very useful, depending on how they are used. Some programs are designed to allow nursing personnel to offer advice, based on the symptoms the caller is providing. If a decision support system is utilized to assist personnel in giving the proper advice, or to justify giving specific advice, such a program can save time, reduce health care costs and help nurses serve those who are truly in need of more immediate care do a much better job. If, for example, a ...
Disease management programs are explicated briefly.