Professional communications in the workplace
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Recently, you were advised by your manager that your employee used the company computer to post some messages to her friends on a social networking site. This is clearly against the company's policy, which states that "no employee will use the company computer for personal activities." You schedule a meeting to speak with the employee about this violation of policy.
What are some of the considerations that will apply to this situation when relaying the bad-news message to the employee during the meeting?
What type of communication channel would you propose (and why) to advise the employee of the meeting?
Should the content of the communication be direct or indirect, and why?
What type of evidence would you use to prove your point?
How will you close the meeting?
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Professional communications in the workplace
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What are some of the considerations that will apply to this situation when relaying the bad-news message to the employee during the meeting?
The most important consideration is clear communication when relaying bad news to employees during a meeting so that there is no misunderstanding of the problem and the solution. Start with a positive statement about the person's performance to date then clearly state what the problem is, in this case, the violation of company policy when using the computer for personal activities. From here you want to provide as much detail as possible about when the violation(s) occurred. Next you want to consider giving the employee a chance to speak in his/her defense. The final consideration will be to find a solution to the problem ...
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