A Written Procedure
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Please develop a written procedure to address maintenance issues that cannot be immediately resolved/rectified. This should include reporting, tracking, and regular follow-up through to resolution so that things like this are addressed timely and don't fall through the cracks.
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Solution Summary
An example of a work procedure form is briefly presented.
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My work uses a form like this one to document needs/issues. I thought you could use it as a guide. When a worker has a need, he or submits a form like this:
Maintenance Request ...
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- MA, Slippery Rock University
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