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Conflict Resolution: Annotated Bibliography

Not picky on the topic.

•Identify a topic for your final paper. It should be some aspect of conflict that interests you, and can be related to your job, your personal life, your community, or global.
•Describe WHY you chose the topic.
•Find five resources (Internet links, books, journal articles, or other scholarly resources) and provide a one paragraph description of each.

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Topic: Why do people choose to bring private conflicts out publically? Conflict is unpleasant, a situation in which there is a clash between people. In many cases, conflict is hidden or kept among the parties involved. Some people, however, choose to bring conflict out in the open and make it public.

I chose this topic after considering the recent actions of J.C. Penney's largest shareholder, William Ackman, and the rest of Penny's board engaged in a public conflict. Last week, William Ackman sent a scathing letter to J.C. Penny's board of directors calling for the resignation of the company's CEO, Mike Ullman. Ackman sent the letter to the board but also released the letter to the media as well. In the letter, he "criticized Ullman's hiring and firing decisions, sales projections and aggressive inventory purchases" (Halkias, 2013). The public spectacle was fueled by media coverage of the organization and the organization's recent poor sales results. It clearly does not benefit the shareholder and board to air conflict publically and I am interested in determining their objective for acting in a manner against their own best interests.
Reference:
Gelfand, M. J., Leslie, L. M., Keller, K., & de Dreu, C. (2012). Conflict cultures in organizations: How leaders shape conflict cultures and their organizational-level consequences. Journal Of Applied Psychology, 97(6), 1131-1147. doi:10.1037/a0029993. Retrieved from ...

Solution Summary

This detailed solution provides an annotated bibliography for references dealing with the topic "Why do people choose to bring private conflicts out publically? Conflict is unpleasant, a situation in which there is a clash between people. In many cases, conflict is hidden or kept among the parties involved. Some people, however, choose to bring conflict out in the open and make it public". It is formatted in APA style.

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