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    Writing a letter/memo

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    Your boss wants to send a brief email message welcoming employees recently transferred to your department from your Hong Kong branch. They all speak English, but your boss asks you to review his message for clarity. What would you suggest your boss change in the following email message, and why? Would you consider this message to be audience centered? Why or why not? Revise the email so that it follows effective communication guidelines.

    "I wanted to welcome you ASAP to our little family here in the States. It's high time we shook hands in person and not just across the sea. I'm pleased as punch about getting to know you all, and I for one will do my level best to sell you on America."

    After researching cultural differences between the United States and Hong Kong, what advice would you give your boss?

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    Solution Preview

    Memorandum

    To: (Name of the boss)
    From: (your name and title)
    Date: (complete date)
    Subject: Rewrite email message

    Original email message

    "I wanted to welcome you ASAP to our little family here in the States. It's high time we shook hands in person and not just across the sea. I'm pleased as punch about getting to know you all, and I for one will do my level best to sell you on America."

    Although the new employees are being transferred from Hong Kong branch and that they all speak English, the email should not include the abbreviation such as ASAP because it is used in the urgency nature or idioms such as pleased as ...

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